Return Policy

Items shipped from China, Only UAE clients can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Mistaken Returns

Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.

To protect our employees and customers, ADD-Trade disposes of incorrect/mistaken returns. If you accidentally sent the wrong item to ADD-Trade, please contact info@add-trade.com as soon as possible. Amazon can not guarantee your item will be found and returned, and no compensation is provided for incorrect items sent to ADD-Trade.